Last updated: September 16, 2026

At Nascarlink, we want you to receive the item you ordered. You can return eligible items within 30 calendar days of delivery. The return must be postmarked within 30 calendar days of the delivery date. Returns are free for U.S. orders. We do not charge restocking fees, reset fees, or return shipping fees.

Return method: Mail. To start a return, contact us at info@nascarlink.com or use the contact form at the bottom of our Contact Us page. Provide your order number, email address, and reason for the return. We will send you a prepaid return label and instructions.

Ship returns to:

Nascarlink Returns
5378 Maple Canyon Ave
Columbus, OH 43229
United States

Return conditions:

  • Customer remorse returns: change of mind, ordered the wrong item, or no longer need the item. The item must be unused, unworn, unwashed, and in its original packaging with all tags, labels, and accessories included. Apparel must not show signs of wear, odor, or washing. Hats must include the original tags and packaging. Race car models and collectibles must include the original box and protective packaging.
  • Defective, damaged, or wrong item returns: contact us within 30 calendar days of delivery. Provide your order number and clear photos or a short video showing the defect, damage, or wrong item. Keep the item and all packaging until we confirm the return. We will provide a prepaid return label. Nascarlink is responsible for return shipping for defective, damaged, or wrong items.

Responsibility:

  • For customer remorse returns, you are responsible for packing the item securely and sending it back within the 30-day return window. We cover the prepaid return label cost. No restocking fee or reset fee applies.
  • For defective, damaged, or wrong item returns, Nascarlink is responsible for the return shipping cost and for providing a replacement or refund. If the exact item is not available, we will issue a refund.

Refunds:

Once we receive your return, we inspect it and process the refund within 1–2 business days. The refund is issued to the original payment method used at checkout. Your bank or payment provider may take an additional 7–10 business days to post the refund. Shipping is free, and no restocking fee or reset fee is deducted from your refund.

Exchanges:

If you received a defective, damaged, or wrong item, contact us. We will arrange a replacement if the item is in stock. If it is not in stock, we will refund the item. For remorse returns, you may request an exchange for another item. If the new item has a different price, we will explain the difference before processing the exchange. We do not charge a reset fee.

Contact: info@nascarlink.com | +1 614-946-7232 | Monday–Friday, 9:00 AM–6:00 PM ET.